MADISON, Wis. — November 13, 2026 — Wisconsin Attorney General Josh Kaul announced Friday that Wisconsin, Illinois and 15 other states joined the Federal Trade Commission in a proposed $63 million settlement with Family Dollar over allegations that shoppers were routinely charged more at checkout than the prices they saw on shelves, on price tags or in advertisements.
The complaint alleges that thousands of Family Dollar stores nationwide overcharged customers and that the company failed to fix the problem despite hundreds of consumer complaints, thousands of failed inspections and multiple enforcement actions. Regulators also allege that some shoppers paid more at the register than the prices shown on Family Dollar’s website or mobile app.
The proposed settlement includes $40 million for refunds to eligible shoppers, $20 million for a customer discount program and more than $3 million in payments to the states. If the court approves the order, Family Dollar would have to post notices in stores and on its digital platforms explaining who qualifies for a refund.
Family Dollar would also have to regularly check its prices, train employees to spot discrepancies and promptly correct errors. The pricing accuracy program would undergo an independent assessment and annual certification.
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